Job ID: S-U-6467 - Receptionist / Student & Visitor Services Officer

Would you like the opportunity to join a highly successful Surrey independent preparatory school? Would you like to work in a positive and inspiring learning environment? Are you an experienced, organised and customer focused office administrator or receptionist? This busy office-based role will offer you the opportunity to manage our school reception and take on a range of key administration responsibilities as well as providing day-to-day support to pupils, parents and colleagues.We pride ourselves on the way in which we educate and support all our boys, and our Student & Visitor Services team is integral to our success. As the first point of contact for visitors and families, you will provide an exemplary reception service, greeting visitors, answering the phone and liaising with parents.Your responsibilities will include welcoming and signing in visitors, managing telephone and email enquiries, supporting pupils throughout the school day and liaising effectively with parents and staff.You will have primary responsibility for attendance administration, ensuring that registers are completed in a timely manner and absences are followed up appropriately. Additionally, you will need to be comfortable providing first aid care to pupils – training will be given.This role would suit an experienced receptionist, customer service professional or administrator with excellent interpersonal, communication, ICT and organisational skills.Experience in an educational environment is an advantage but not essential. The successful candidate will be approachable, calm under pressure and committed to delivering outstanding service to pupils, parents, staff and visitors.The role is permanent, on a term-time-only including Inset Days plus two weeks during the school holidays which totals 185 working days per year (the equivalent of 37 weeks per year). The hours are 7.30am to 4.30pm including a paid lunch break. In addition, you are required to work two Saturday mornings per year for Prize Day and Open Morning. Holiday pay is included in the salary.We offer excellent training and CPD opportunities, a generous pension scheme and an inclusive and supportive workplace.Salary: approx. £30,000 – £32,000 FTE (£27,507 – £29,340 actual).Please visit https://www.rokebyschool.co.uk/vacancies to download a job description and application form and discover more about working at Rokeby School. Your application together with a covering letter summarising your suitability for the role should be sent to Mrs Sinead Gaffney, Headmaster’s PA and Office Manager. Applications to be emailed to: headpa@rokeby.org.ukClosing date: 20 July 2026. Early applications are invited and interviews will be held as soon as practicable. We reserve the right to appoint prior to the closing date. Initial interviews will be held online.If you would like an informal discussion about the role, please contact Sinead Gaffney on 020 8942 5707 or headpa@rokeby.org.ukRokeby School, George Road, Kingston upon Thames KT2 7PB Telephone: 020 8942 2247Rokeby School is committed to safeguarding and promoting the welfare of children and young people and expects its entire staff to share its commitment. In this role you will be in regulated activity and therefore the successful applicant will be subject to a satisfactory enhanced Disclosure and Barring Service criminal records bureau disclosure. It is an