Job ID: M-U-5411 - School Receptionist and Administration Assistant

We work smarter so that you can enjoy the things that matter outside of workJob Title: School Receptionist and Administration AssistantLocation: Ryecroft School, Walsall, West Midlands, WS2 7BHHours: 37.5 per week | Monday to Friday | 8.30am – 4.00pmSalary: Up to £24,000 per annum (depending on experience, not pro rata)Contract: Permanent | Term Time OnlyStart: September 2026UK applicants only – no sponsorship availableAbout the RoleAre you organised, professional and passionate about creating a positive experience for children, families and visitors?At Ryecroft School, we’re looking for a welcoming and proactive Receptionist & Administration Assistant to become the heart of our school community. This is a varied and rewarding role where no two days are the same. From greeting visitors and supporting safeguarding processes to keeping the school office running smoothly, you’ll play a vital part in helping our pupils thrive.Ryecroft School is a specialist independent school supporting young people with Autism Spectrum Conditions (ASC) and additional complex needs. Every member of our team contributes to creating a safe, nurturing and inspiring environment where young people can achieve their full potential.What You’ll Be DoingBe the first point of contact for visitors, parents, professionals and external agencies, creating a warm and professional welcome.Manage the busy school reception, telephone enquiries, visitor sign-in processes and safeguarding procedures.Support the day-to-day administration of the school, including correspondence, filing, data entry and document preparation.Maintain school systems, registers, calendars, email inboxes and pupil records accurately and efficiently.Assist with attendance monitoring, including contacting parents/carers regarding pupil absences.Coordinate incoming and outgoing post, deliveries, stationery supplies and office resources.Support the Office Manager and wider school team with a variety of administrative projects and tasks.Help maintain a safe, organised and professional environment for pupils, staff and visitors.About YouWe’re looking for someone who:Has a friendly, approachable and professional manner with excellent customer service skills.Is a confident communicator, both verbally and in writing, and can handle sensitive conversations with professionalism.Has strong IT skills, including experience using Microsoft Word, Excel, Outlook and other office systems.Is highly organised, able to manage multiple priorities and work accurately under pressure.Enjoys working as part of a team and building positive relationships across the school community.Understands the importance of confidentiality, safeguarding and professional boundaries.Has previous experience working within an administrative or office-based role (minimum three years preferred).Has empathy, patience and a genuine commitment to supporting children and young people with additional needs.DesirableExperience working within an educational setting.Full UK driving licence.About UsRyecroft School has capacity for 60 pupils, opened in September 2024 and caters for pupils with Autism and complex needs.The school is located in Walsall. Walsall is a market town in the West Midlands County. It is located 9 miles north-west of Birmingham, 7 miles east of Wolverhampton and 9 miles from Lichfield.For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care.We are really