PROFESSIONAL SUMMARY
Education professional with 12+ years of experience in student
success, educational programs, learning technology, academic
operations, and stakeholder engagement across healthcare, higher
education, secondary education, and community organizations.
Skilled in program coordination, facilitation, onboarding, learner
support, and educational technology. Holds a Master of Education
(Leadership & Policy) and is seeking international opportunities in
student affairs, academic operations, educational leadership, and
learning technology.
DETAILS
Date of Birth: 09/23/1986
Nationality: Canadian
Gender: Female
Marital Status: Married
Children: 2 (ages 3, 9)
Education
Wayne State University |
Detroit, Michigan, USA
Master of Education
(Leadership & Policy)
Seneca Polytechnic |
Toronto, Ontario, Canada
Honours Bachelor of
Interdisciplinary Studies
(Social Work Major)
Learning Technology Specialist. Newmarket, Ontario
Southlake Health | 09/ 2023 – Present
• Support enterprise-wide learning initiatives through the
administration of Absorb LMS and Workday Learning
• Facilitate onboarding sessions, training workshops, and
educational programs across multiple departments
• Manage learner enrollments, reporting, course assignments,
user support, and training communications
• Provide guidance and support to learners to enhance
engagement and successful completion of training
requirements
• Collaborate with leaders and stakeholders to improve
learning experiences and program delivery
• Support the development and maintenance of digital
learning resources and training materials
• Update and maintain eLearning content using Articulate
Storyline to ensure accurate, engaging, and accessible
learning experiences
Evaluation & Accreditation Coordinator. Ottawa, Ontario
CMPA (Saegis) | 09/ 2021 – 09/ 2022
• Coordinated evaluation and accreditation activities
supporting educational quality and organizational standards
Facilitated stakeholder meetings, presentations, and quality
improvement discussions
• Developed surveys, assessments, reports, and
recommendations to support program effectiveness
• Collaborated with educators and project teams to
strengthen learner outcomes
Research Interviewer & Program Support Specialist. Toronto,
Ontario
Statistics Canada | 04/2021 – 08/ 2021
• Conducted structured interviews and participant
engagement activities for national research initiatives
• Built relationships with diverse populations while
maintaining confidentiality and professionalism
• Supported scheduling, reporting, documentation, and data
collection activities
Student Success Coordinator. Toronto, Ontario
Oxford College | 01/2018 – 04/2020
• Advised students on academic planning, graduation
requirements, and educational pathways
• Coordinated student success initiatives focused on
engagement, retention, and learner achievement
• Facilitated orientation programs, workshops, and
onboarding activities
• Collaborated with faculty and administration to support
student success and positive learning experiences
• Assisted with student wellbeing, academic intervention, and
conflict resolution initiatives
Education Program Coordinator. Toronto, Ontario
Intercity Global Services | 01/2015 – 06/2017
• Coordinated educational and community-based programs
serving diverse learner populations
• Delivered workshops and presentations related to education
pathways, settlement support, and life skills development
• Provided mentorship, coaching, and individualized
participant support
• Built partnerships with community organizations and
external stakeholders
• Managed program communications, participant tracking,
and reporting activities
