IGOR KIRILIN
Phone: +380-67-647-4806,
(Viber, WhatsApp, Telegram)
+52-984-207-9166
Teams ID: cancunscorpio@gmail.com
E-mail: igorkirilin@hotmail.com
CAREER PROFILE
20+ years of administrative and business ownership experience
10+ years of teaching experience (English, Russian and French languages)
Hiring, training and supervising employees in different fields
Speak several foreign languages fluently, including English, French, Swedish, Russian, Ukrainian, also speak and understand Polish and Spanish.
Creative leader who’s always looking for innovative ways to improve service delivery.
Good problem-solving skills with the ability to find a fast and effective solution.
Able to work both in a team and individually.
WORK EXPERIENCE
Owner and instructor at “Online English School”, September 2014-present
Organize and conduct lessons of English and Russian languages
Teach conversational English and Russian for individuals and small groups (all levels, from Beginner to Advanced/Proficient)
Teach written English (essay and story/article writing, text editing)
Provide students with information about the latest trends and tendencies in both English and Russian languages.
Conduct online lessons using Skype, Teams, Zoom and Google Meets platforms.
Organize “Speaking Clubs” and theme parties for students.
Assist students with preparations for IELTS, TOEFL, CELPIP and other English language tests.
Corporate language trainings with 200+ people in attendance as well as private teaching sessions for companies’ CEOs.
Keep attendance records and create both individual and group schedules.
Owner of an adventure tour company “CaribeGalactico”, Playa del Carmen, Mexico
2009-2014
Organized adventure tours all over the Mexican Caribbean for travellers from Eastern Europe as well as Canada, USA, Sweden, Germany etc., personally guided the tours.
Coordinated hotel pick ups and transportation.
Was responsible for advertising and customer service.
Provided all required assistance and information during the tour including swimming and snorkeling intructions, equipment controls and photo/videography (including underwater photography/videography).
Senior Manager, Welda Home Renovations, Toronto, ON, Canada 1995-2009
Coordinated approximately 18-20 staff members.
Created staff schedules, hired and trained new employees on policies and procedures of the company
Supervised the marketing department, as well as promotions and advertising.
Conducted direct negotiations with existing customers and with prospects.
Resolved customer complaints fast and in an effective manner using a variety of resolution strategies.
EDUCATION
Bachelor of Arts, Kiev Linguistic University 1989-1994
